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Mission, Vision & Values

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ISO Certification


Tokai's Mission, Vision & Values

  Tokai envisions living life to the fullest, achieved through safety measures that are strategically and intentionally placed for peace of mind and enhanced productivity.
  Tokai's  mission is to be the premiere specialist in the field of lightning, surge protection and security solutions on the international front.


The values we share are rooted in what actually goes on at Tokai day to day. Team members must exhibit ethical and honest behavior, and Tokai must offer fair, equal treatment in a safe, healthy workplace. In such an environment, decision making and strategy flow naturally from the give-and-take of daily business contacts among all team members.

  • We achieve performance with integrity.
  • We treat each other with dignity and respect while ensuring a safe workplace.
  • Our team members are valued as individuals and challenged to grow and perform at their peak.
  • Our customers and suppliers are considered business partners and treated that way.
  • We are competitive and aim to win.
  • We support diversity, team member involvement, and a climate of inclusiveness.
  • Our profitability ensures the viability and growth of the organization.


The Tokai business model is our platform for success. That is why we spend so much time working on it and striving to get it right. If the model is wrong, little that follows will have any long-term value. Our business model is defensible, sustainable and gives us an opportunity for strong financial returns.

  • We serve market segments with strong growth prospects, both near term and long term. Our disciplined approach to serving fundamentally strong markets ensures a crisp focus for the organization.
  • We serve a set of diversified markets. Maintaining a portfolio of businesses that share a common purpose but serve different markets provides balance and opportunity
  • We consistently manage a pipeline of growth initiatives within our market segments. product development and introductions, market expansions, and acquisitions provide a steady stream of growth opportunities for the corporation.
  • We aggressively compete on quality, service, innovation and peak performance. Exceptional quality delights our customers and is essential to customer growth and retention. Innovation is the driving force behind our long term growth. 

At Tokai, service is not simply a tagline, it emanates from how we serve each other and our communities, and it’s how we develop and maintain customer loyalty. Peak performance is our commitment to prepare as individuals and as a corporation to do our best. Together, outstanding performance on these four competitive dimensions truly sets Tokai apart.

  • We’re on a path of continuous improvement. Tokai first adopted the ISO 9001 in 2000. Since then, Tokai has embarked on an ongoing pursuit of continuous improvement in our day to day operations. We constantly look for ways to increase the bottom line. We apply value engineering to our products, to streamline processes and to improve efficiencies. This element is why we’re able to sustain profitability while aggressively investing in growth.
  • Cash flow and ROI are front and center. The Tokai model has a proven track record of putting capital to work to generate attractive returns. We expect to generate more cash than we consume and typically have operated this way.
  • We make corporate responsibility a top priority. Corporate integrity and reputation attract great team members, customers and opportunities. It is a key to long-term success.

We constantly evaluate our businesses for their growth and profit potential. Over the past several years we have aggressively invested in the future growth of the corporation with the results we expected. Applying technology to address the great challenges of today in these markets provides strong growth potential for the corporation.

Tokai's People

Tokai recognizes that the greatest assets of the company are the people. Our engineers and technicians are highly-trained with vast project experience to ensure total customer satisfaction. When you engage Tokai, you can be assured of receiving the best consultation, service and solutions that will deliver the critical protection when it matters the most.

Our solutions are deployed by highly trained engineers who provide site evaluation, complete with site findings, damage causes and professional recommendations for a total protection solution.

With full support and back-up from our principals who are acknowledged as leaders in their field, Tokai's name is synonymous with quality and excellence.